Shipping policy

Last updated: September 29, 2026

Free delivery on every order

Delivery is free on everything we sell, with no minimum order. We deliver to the addresses available at checkout.

Delivery time

Your order is delivered to your door within 7 days. You’ll see the estimated delivery date on the product page and in your cart. When your order ships, we email you a tracking number, and you can follow it anytime on our Track your order page.

If there’s a delay

If we can’t deliver within the time we told you, we’ll email you before that date with a new estimate. You can then choose to wait or cancel your order for a full refund.

On delivery day

Sofas and sofa beds arrive flat-packed in several boxes, delivered to your door. Some boxes are heavy, so plan on two people to carry them inside. Setup needs no tools. The Dreamer Blanket arrives in one box.

Check your delivery

Please look over the boxes when they arrive. If a box is visibly damaged, mention it to the carrier if you can, take photos and contact us. Anything that arrives damaged is replaced at no cost to you.

Changes and cancellations

Need to change your address or cancel? Contact us as soon as possible. If your order hasn’t shipped yet, we’ll update it or cancel it with a full refund. Once it has shipped, you’re covered by our 30-night trial.

Sales tax

Where it applies, sales tax is calculated at checkout.

Questions

We’re happy to help. Reach us anytime through our contact page.